Reference

Our Terms and Conditions at parimaych

These terms govern every action you take on parimaych — from opening your account to placing a wager or requesting a withdrawal.

Account Eligibility ConditionsWithdrawal & Deposit RulesUPI / Paytm / PhonePe TermsAccount Suspension PolicyGoverning Law Clause
parimaych Our Terms and Conditions at parimaych
REACH OUR TEAM

Contact Us About These Terms

If any clause in these terms is unclear or you believe your account has been actioned in error, our support team is here to help you…

Live Chat Connect with our terms support agents directly through the live chat window in your…
Email Support Send a detailed query to our support email address and we will reply within…
In-App Message Use the message centre inside your parimaych account to log a formal terms query.
HOW WE HANDLE THIS

Browse Our Commitment to Policy Transparency

We designed our account policies to be straightforward so you always know where you stand. From the moment you open an account, parimaych applies clear rules around data handling, session cookies, account…

Data Handling

We collect only the account data needed to process your transactions and verify your identity. Your personal data is stored on secured servers, never sold to third parties, and retained only for as long as legally required under applicable Indian regulations.

Cookie Policy

Our platform uses session cookies to keep you logged in and preference cookies to remember your language and payment method. You can manage cookie settings from your browser; disabling certain cookies may affect how parts of the platform load.

Account Security

Every account is protected by password hashing and optional two-factor authentication via your registered mobile number. We will never ask for your password by email or chat — treat any such request as unauthorised and report it immediately.

Data Retention

Account records, transaction logs and communication history are retained for a minimum period as required by applicable law. After account closure, anonymised transaction data may be held for audit purposes while personally identifying details are removed.

Who to Contact for Changes

To request a correction to your account data or to ask us to delete information we hold about you, email our data team with your account ID. We will acknowledge your request within 48 hours and complete it within the timeframe required by law.

How to Request Updates

Submit a data amendment request through the in-app message centre or by email. Attach a copy of your identity document so we can verify the request is coming from the account holder before making any change to your profile.

Open Answers to Common Terms Questions

Below are the questions we receive most often about how our terms apply to your account. Each answer cites the underlying principle from our conditions so you can find the relevant clause yourself if needed.

Yes. These terms apply to every account regardless of where in India you are located, provided that access is permitted under local law in your state or region. It is your responsibility to confirm that using the platform is lawful where you are.

We may update the terms at any time. When we do, the revised version is published on this page with a new effective date. Continuing to use your account after that date means you accept the updated conditions. We aim to notify you by email for material changes.

A confirmed breach may result in account suspension or permanent closure at our discretion. Any funds held in your wallet at the time of closure will be reviewed under our withdrawal rules before a final determination on their release is made.

Deposits and withdrawals processed through UPI, Paytm, or PhonePe are subject to the payment terms in Section 4 of these conditions. Processing times and any applicable limits are governed by those clauses as well as the rules of the payment provider you have chosen.

Send a written request to our data team via email or the in-app message centre, including your account ID and a copy of your identity document. We will compile and deliver your data summary within the timeframe required by applicable Indian data protection law.

These terms are governed by the laws applicable in the jurisdiction where parimaych operates and where you have opened your account. Any dispute not resolved through our support process may be referred to the competent courts identified in the governing-law clause of these conditions.

No. Your account and all rights under these terms are personal to you and cannot be transferred, assigned, or shared with any other person. Sharing account access is a breach of these conditions and may result in your account being suspended.